Terms of Service

Last updated: June 22, 2026

Welcome to Grazr. These Terms of Service (these “Terms”) govern your access to and use of the Grazr software platform, applications, and related services (collectively, the “Services”) provided by Grazr, Inc. (“Grazr,” “we,” “us,” or “our”). By clicking “I Accept” or by accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

1. Eligibility

By using the Services, you represent and warrant that you:

• are at least 18 years of age;
• have the authority to enter into these Terms on behalf of the business or entity you represent (e.g., a butcher shop, meat processor, or similar business); and
• will not use the Services in violation of any applicable law or regulation.

2. Account Registration

To access the Services, you must create a Grazr account. You agree to:

• provide accurate, current, and complete account information;
• maintain the confidentiality and security of your login credentials;
• be responsible for all activity that occurs under your account; and
• promptly notify Grazr of any unauthorized access, use, or security breach.

3. License and Use of the Services

Subject to your compliance with these Terms, Grazr grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business operations during your subscription term.

You agree that you will not, and will not permit any third party to:

• resell, rent, lease, sublicense, distribute, or otherwise make the Services available to any third party;
• copy, modify, translate, or create derivative works of the Services;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or underlying ideas of the Services, except to the extent this restriction is prohibited by law;
• circumvent or disable any security, usage, or access-control features of the Services;
• access the Services to build or benchmark a competing product or service;
• use automated means to scrape, harvest, or extract data from the Services except through functionality we expressly provide; or
• use the Services in any unlawful, infringing, or abusive manner, or in a way that could damage, disable, or impair the Services.

Reservation of Rights. Grazr and its licensors retain all right, title, and interest in and to the Services, including all software, source code, object code, algorithms, models, user interfaces, documentation, content, designs, know-how, trademarks, and other intellectual property. No rights are granted to you except the limited license expressly set forth in these Terms. All feedback, suggestions, and ideas you provide regarding the Services may be used by Grazr without restriction or obligation to you.

4. Subscriptions, Fees, and Payment

4.1 Subscriptions. Access to the Services requires a paid subscription. Plans, features, and pricing are described at the time of signup.

4.2 Payment Method. By providing payment information, you authorize Grazr (or our payment processor) to charge your payment method for all subscription fees and applicable taxes.

4.3 Payment Obligation. Subscriptions are billed in advance. Except as provided in Section 4.4, all fees are non-refundable.

4.4 15-Day Termination Window. You may terminate your subscription within fifteen (15) calendar days of your initial payment (the “Initial Termination Period”) by providing written notice to Grazr at Sales@grazr.net. If you terminate within this period, you will not be charged subscription fees beyond amounts already paid.

4.5 Commitment and Cost Savings. If you do not terminate within the Initial Termination Period, you are obligated to pay all subscription fees for the agreed term. Any promotional or discounted annual pricing (“Cost Savings”) is contingent on fulfillment of the full term. If you cancel early or fail to pay, you forfeit such Cost Savings and must pay Grazr the difference between the discounted price paid and the then-standard month-to-month rate for the period used.

4.6 Late Payment. Overdue amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, and Grazr may suspend the Services for non-payment after reasonable notice.

4.7 Changes. Grazr may change pricing for future subscription periods with notice provided prior to renewal.

5. Customer Data

5.1 Ownership. As between the parties, you retain all right, title, and interest in and to the data you or your authorized users upload, submit, or process through the Services (“Customer Data”).

5.2 License to Grazr. You grant Grazr a limited, non-exclusive, worldwide license to host, copy, use, process, store, transmit, and display Customer Data solely as necessary to provide, secure, maintain, and improve the Services and as otherwise instructed by you. Grazr may create and use aggregated or de-identified data derived from Customer Data, provided it does not identify you or any individual.

5.3 Responsibility. You represent and warrant that you have all rights, consents, and permissions necessary for Grazr to process Customer Data as contemplated by these Terms, and you are responsible for the accuracy, quality, legality, and integrity of Customer Data.

5.4 Return and Deletion. Following termination, Grazr will make Customer Data available for export for a limited period as described in our documentation, after which Grazr may delete Customer Data in the ordinary course, except for copies retained as required by law or contained in routine backups.

6. Confidentiality and Data Security

6.1 Confidential Information. Each party may have access to non-public information of the other party (“Confidential Information”), including the Services’ software and pricing (Grazr’s Confidential Information) and Customer Data (your Confidential Information). The receiving party will use Confidential Information only to perform under these Terms and will protect it using at least the same degree of care it uses for its own confidential information, and no less than reasonable care.

6.2 Security. Grazr will maintain commercially reasonable administrative, physical, and technical safeguards designed to protect the security, confidentiality, and integrity of Customer Data. Grazr will not access, use, or disclose Customer Data except as necessary to provide the Services, as you direct, or as required by law.

6.3 Incident Notification. Grazr will notify you without undue delay after becoming aware of a confirmed breach of security leading to the unauthorized disclosure of Customer Data, consistent with applicable law.

7. Term and Termination

7.1 Term. These Terms remain in effect for the duration of your subscription.

7.2 Termination by You. You may terminate your subscription at any time after the Initial Termination Period (defined in Section 4.4), but you remain obligated for all fees under Section 4.

7.3 Termination by Grazr. Grazr may suspend or terminate your access for material breach (including non-payment) that remains uncured ten (10) days after notice, or immediately for misuse of the Services, violation of Section 3, or where required to protect the Services or other customers.

7.4 Effect of Termination. Upon termination, your license to use the Services ends and you must cease all use. Sections 3 (Reservation of Rights), 4 (Payment), 5 (Customer Data), 6 (Confidentiality), 9 (Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), 12 (Governing Law), 14 (Custom Development, as to ownership and payment), and 15 (Miscellaneous) survive termination.

8. Service Availability

Grazr will use commercially reasonable efforts to make the Services available, excluding scheduled maintenance, emergency maintenance, and events beyond our reasonable control. The Services may be modified as described in Section 13.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAZR DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. GRAZR DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAZR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT FOR YOUR PAYMENT OBLIGATIONS AND YOUR INDEMNIFICATION OBLIGATIONS, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE FEES PAID BY YOU TO GRAZR IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

11. Indemnification

You agree to defend, indemnify, and hold harmless Grazr and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) Customer Data, including any claim that Customer Data infringes or violates the rights of a third party or applicable law; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any third party.

12. Governing Law; Dispute Resolution

12.1 Governing Law. These Terms are governed by the laws of the State of Tennessee, excluding its conflict-of-law principles.

12.2 Arbitration. Any dispute arising out of or relating to these Terms or the Services that cannot be resolved informally will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Maury County, Tennessee, by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

12.3 Exceptions. Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or Confidential Information. Each party waives any right to participate in a class or representative action.

13. Updates to the Services

Grazr may update, modify, or discontinue features of the Services from time to time. Core updates that benefit the Grazr community are included in subscription fees.

14. Custom Development

14.1 Scope. From time to time, you may request custom development or feature enhancements specific to your business and not intended for the broader Grazr community. Such work will be defined in a Standard Operating Procedure (“SOP”) document prepared by Grazr outlining the scope, deliverables, and estimated effort.

14.2 Statement of Work. Once both parties agree in writing on the SOP, Grazr will prepare a Statement of Work (“SOW”) describing the final scope, development plan, fees, and payment terms. The SOW must be signed by both parties before any custom development begins.

14.3 Payment Terms. Unless otherwise stated in the SOW, custom development fees are payable as follows: (a) seventy-five percent (75%) of the total project fee is due upfront upon execution of the SOW; and (b) the remaining twenty-five percent (25%) is due upon completion and delivery.

14.4 Ownership. Unless otherwise stated in the SOW, custom development created for your business will remain available only to you under the terms of the SOW and will not be incorporated into Grazr’s general platform offering. Grazr retains all intellectual property rights in and to its pre-existing and underlying systems, code, frameworks, and tools used in connection with such development, and in any general improvements, know-how, or reusable components developed in the course of the work.

15. Miscellaneous

15.1 Entire Agreement. These Terms, together with the Privacy Policy and any SOW, constitute the entire agreement between you and Grazr regarding the Services and supersede all prior agreements on the subject.

15.2 Changes to Terms. Grazr may update these Terms with notice; your continued use of the Services after the effective date constitutes acceptance.

15.3 Assignment. You may not assign these Terms without Grazr’s prior written consent. Grazr may assign these Terms in connection with a merger, acquisition, or sale of assets.

15.4 Force Majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.

15.5 Severability; Waiver. If any provision is found unenforceable, the remainder will remain in effect, and no waiver is effective unless in writing.

15.6 Notices. Notices to Grazr may be sent to Sales@grazr.net.