Last updated: June 22, 2026
Grazr, Inc. (“Grazr,” “we,” “us,” or “our”) provides a software platform, applications, and related services (collectively, the “Services”) to business customers. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with the Services and our website at https://www.grazr.net (the “Website”). By accessing the Website or using the Services, you agree to this Privacy Policy and our Terms of Service. Capitalized terms not defined here have the meaning given in our Terms of Service.
B2B context. The Services are intended for use by businesses and their authorized personnel, not by individual consumers. References to “you” in this Privacy Policy mean the business customer and its authorized users.
1. Information We Collect
Account Information. When an authorized user registers for an account (including via third-party authentication such as Google), we collect identifying information such as name, business email address, business mailing address, phone number, and job title.
Billing Information. When you subscribe to or purchase the Services, payment details (such as card numbers) are collected and processed by our third-party payment processors under their own terms and privacy policies. Grazr does not collect, store, or retain full payment card numbers.
Customer Data. In the course of using the Services, you and your authorized users may upload, submit, or process business data (“Customer Data”). Customer Data is handled in accordance with the Terms of Service and Section 4 below. As between you and Grazr, you own your Customer Data.
Usage and Device Information. We automatically collect information about how the Services are accessed and used, such as IP address, browser type and language, device identifiers, referring and exit pages, access dates and times, pages viewed, and similar diagnostic and analytics data.
Cookies and Similar Technologies. We use cookies and similar technologies to operate the Website, authenticate users, remember preferences, and analyze usage. You can adjust your browser settings to refuse cookies, though some features of the Services may not function properly as a result.
2. How We Use Information
We use the information we collect to:
- provide, operate, maintain, secure, and improve the Services;
- authenticate users and administer accounts and subscriptions;
- process transactions and send related information, including confirmations and invoices;
- provide customer support and respond to inquiries;
- monitor and analyze usage, trends, and performance to develop new features;
- detect, prevent, and address fraud, abuse, security incidents, and technical issues; and
- comply with legal obligations and enforce our agreements.
We do not sell your personal information, and we do not use Customer Data to serve third-party advertising.
3. How We Share Information
We share information only as described below:
- Service Providers. With vendors and subprocessors who perform functions on our behalf—such as cloud hosting, payment processing, analytics, and customer support—who are bound by confidentiality and data-protection obligations and may use the information only to perform those functions.
- Legal and Safety. When required by law, regulation, legal process, or governmental request, or when we believe disclosure is reasonably necessary to protect the rights, property, or safety of Grazr, our customers, or others.
- Business Transfers. In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our assets, information may be transferred as part of that transaction, subject to the protections of this Privacy Policy.
- Aggregated or De-identified Data. We may share aggregated or de-identified information that cannot reasonably be used to identify you.
- With Your Direction. When you instruct us to share information or enable an integration with a third-party service.
4. How We Protect Information
We maintain administrative, technical, and physical safeguards designed to protect information against loss, misuse, and unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit, access controls, and regular security review. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials and for the activities conducted under your account.
5. Data Retention
We retain personal information and Customer Data for as long as your account is active or as needed to provide the Services, and thereafter as required to comply with legal obligations, resolve disputes, and enforce our agreements. Upon termination, Customer Data is handled in accordance with the Terms of Service.
6. Your Privacy Rights (GDPR, UK GDPR, and CCPA/CPRA)
Depending on where you are located, you may have rights regarding your personal information, including the rights to access, correct, delete, restrict, or port your data, and to object to certain processing. Where the EU General Data Protection Regulation (“GDPR”) or UK GDPR applies, Grazr acts as a processor with respect to Customer Data and as a controller with respect to account and usage information, and we process personal data on the legal bases of contract performance, legitimate interests, consent, and legal compliance.
Where the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), applies, California residents have the rights to know, delete, correct, and opt out of the “sale” or “sharing” of personal information. Grazr does not sell or share personal information as those terms are defined under the CCPA/CPRA. We will not discriminate against you for exercising any of these rights.
To exercise any of these rights, contact us at Support@grazr.net. We will respond within the timeframes required by applicable law and may need to verify your identity before fulfilling a request.
7. International Data Transfers
The Services are hosted in the United States. If you access the Services from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States and other countries that may have data-protection laws different from those in your jurisdiction. Where required, we rely on appropriate safeguards, such as Standard Contractual Clauses, for cross-border transfers. By using the Services, you consent to such transfer, storage, and processing.
8. Children
The Services are intended for businesses and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
9. Third-Party Websites and Services
The Services may contain links to or integrations with third-party websites and services that we do not control. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing them with information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted, and we will update the “Last updated” date above. Material changes will be communicated as required by law. Your continued use of the Services after changes take effect constitutes acceptance of the revised Privacy Policy.
11. How to Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at Support@grazr.net.
Last updated: June 22, 2026
Welcome to Grazr. These Terms of Service (these “Terms”) govern your access to and use of the Grazr software platform, applications, and related services (collectively, the “Services”) provided by Grazr, Inc. (“Grazr,” “we,” “us,” or “our”). By clicking “I Accept” or by accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services.
1. Eligibility
By using the Services, you represent and warrant that you:
- are at least 18 years of age;
- have the authority to enter into these Terms on behalf of the business or entity you represent (e.g., a butcher shop, meat processor, or similar business); and
- will not use the Services in violation of any applicable law or regulation.
2. Account Registration
To access the Services, you must create a Grazr account. You agree to:
- provide accurate, current, and complete account information;
- maintain the confidentiality and security of your login credentials;
- be responsible for all activity that occurs under your account; and
- promptly notify Grazr of any unauthorized access, use, or security breach.
3. License and Use of the Services
Subject to your compliance with these Terms, Grazr grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business operations during your subscription term.
You agree that you will not, and will not permit any third party to:
- resell, rent, lease, sublicense, distribute, or otherwise make the Services available to any third party;
- copy, modify, translate, or create derivative works of the Services;
- reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or underlying ideas of the Services, except to the extent this restriction is prohibited by law;
- circumvent or disable any security, usage, or access-control features of the Services;
- access the Services to build or benchmark a competing product or service;
- use automated means to scrape, harvest, or extract data from the Services except through functionality we expressly provide; or
- use the Services in any unlawful, infringing, or abusive manner, or in a way that could damage, disable, or impair the Services.
Reservation of Rights. Grazr and its licensors retain all right, title, and interest in and to the Services, including all software, source code, object code, algorithms, models, user interfaces, documentation, content, designs, know-how, trademarks, and other intellectual property. No rights are granted to you except the limited license expressly set forth in these Terms. All feedback, suggestions, and ideas you provide regarding the Services may be used by Grazr without restriction or obligation to you.
4. Subscriptions, Fees, and Payment
4.1 Subscriptions. Access to the Services requires a paid subscription. Plans, features, and pricing are described at the time of signup.
4.2 Payment Method. By providing payment information, you authorize Grazr (or our payment processor) to charge your payment method for all subscription fees and applicable taxes.
4.3 Payment Obligation. Subscriptions are billed in advance. Except as provided in Section 4.4, all fees are non-refundable.
4.4 15-Day Termination Window. You may terminate your subscription within fifteen (15) calendar days of your initial payment (the “Initial Termination Period”) by providing written notice to Grazr at Sales@grazr.net. If you terminate within this period, you will not be charged subscription fees beyond amounts already paid.
4.5 Commitment and Cost Savings. If you do not terminate within the Initial Termination Period, you are obligated to pay all subscription fees for the agreed term. Any promotional or discounted annual pricing (“Cost Savings”) is contingent on fulfillment of the full term. If you cancel early or fail to pay, you forfeit such Cost Savings and must pay Grazr the difference between the discounted price paid and the then-standard month-to-month rate for the period used.
4.6 Late Payment. Overdue amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, and Grazr may suspend the Services for non-payment after reasonable notice.
4.7 Changes. Grazr may change pricing for future subscription periods with notice provided prior to renewal.
5. Customer Data
5.1 Ownership. As between the parties, you retain all right, title, and interest in and to the data you or your authorized users upload, submit, or process through the Services (“Customer Data”).
5.2 License to Grazr. You grant Grazr a limited, non-exclusive, worldwide license to host, copy, use, process, store, transmit, and display Customer Data solely as necessary to provide, secure, maintain, and improve the Services and as otherwise instructed by you. Grazr may create and use aggregated or de-identified data derived from Customer Data, provided it does not identify you or any individual.
5.3 Responsibility. You represent and warrant that you have all rights, consents, and permissions necessary for Grazr to process Customer Data as contemplated by these Terms, and you are responsible for the accuracy, quality, legality, and integrity of Customer Data.
5.4 Return and Deletion. Following termination, Grazr will make Customer Data available for export for a limited period as described in our documentation, after which Grazr may delete Customer Data in the ordinary course, except for copies retained as required by law or contained in routine backups.
6. Confidentiality and Data Security
6.1 Confidential Information. Each party may have access to non-public information of the other party (“Confidential Information”), including the Services’ software and pricing (Grazr’s Confidential Information) and Customer Data (your Confidential Information). The receiving party will use Confidential Information only to perform under these Terms and will protect it using at least the same degree of care it uses for its own confidential information, and no less than reasonable care.
6.2 Security. Grazr will maintain commercially reasonable administrative, physical, and technical safeguards designed to protect the security, confidentiality, and integrity of Customer Data. Grazr will not access, use, or disclose Customer Data except as necessary to provide the Services, as you direct, or as required by law.
6.3 Incident Notification. Grazr will notify you without undue delay after becoming aware of a confirmed breach of security leading to the unauthorized disclosure of Customer Data, consistent with applicable law.
7. Term and Termination
7.1 Term. These Terms remain in effect for the duration of your subscription.
7.2 Termination by You. You may terminate your subscription at any time after the Initial Termination Period (defined in Section 4.4), but you remain obligated for all fees under Section 4.
7.3 Termination by Grazr. Grazr may suspend or terminate your access for material breach (including non-payment) that remains uncured ten (10) days after notice, or immediately for misuse of the Services, violation of Section 3, or where required to protect the Services or other customers.
7.4 Effect of Termination. Upon termination, your license to use the Services ends and you must cease all use. Sections 3 (Reservation of Rights), 4 (Payment), 5 (Customer Data), 6 (Confidentiality), 9 (Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), 12 (Governing Law), 14 (Custom Development, as to ownership and payment), and 15 (Miscellaneous) survive termination.
8. Service Availability
Grazr will use commercially reasonable efforts to make the Services available, excluding scheduled maintenance, emergency maintenance, and events beyond our reasonable control. The Services may be modified as described in Section 13.
9. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAZR DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. GRAZR DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAZR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
EXCEPT FOR YOUR PAYMENT OBLIGATIONS AND YOUR INDEMNIFICATION OBLIGATIONS, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE FEES PAID BY YOU TO GRAZR IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
11. Indemnification
You agree to defend, indemnify, and hold harmless Grazr and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) Customer Data, including any claim that Customer Data infringes or violates the rights of a third party or applicable law; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any third party.
12. Governing Law; Dispute Resolution
12.1 Governing Law. These Terms are governed by the laws of the State of Tennessee, excluding its conflict-of-law principles.
12.2 Arbitration. Any dispute arising out of or relating to these Terms or the Services that cannot be resolved informally will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Maury County, Tennessee, by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
12.3 Exceptions. Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or Confidential Information. Each party waives any right to participate in a class or representative action.
13. Updates to the Services
Grazr may update, modify, or discontinue features of the Services from time to time. Core updates that benefit the Grazr community are included in subscription fees.
14. Custom Development
14.1 Scope. From time to time, you may request custom development or feature enhancements specific to your business and not intended for the broader Grazr community. Such work will be defined in a Standard Operating Procedure (“SOP”) document prepared by Grazr outlining the scope, deliverables, and estimated effort.
14.2 Statement of Work. Once both parties agree in writing on the SOP, Grazr will prepare a Statement of Work (“SOW”) describing the final scope, development plan, fees, and payment terms. The SOW must be signed by both parties before any custom development begins.
14.3 Payment Terms. Unless otherwise stated in the SOW, custom development fees are payable as follows: (a) seventy-five percent (75%) of the total project fee is due upfront upon execution of the SOW; and (b) the remaining twenty-five percent (25%) is due upon completion and delivery.
14.4 Ownership. Unless otherwise stated in the SOW, custom development created for your business will remain available only to you under the terms of the SOW and will not be incorporated into Grazr’s general platform offering. Grazr retains all intellectual property rights in and to its pre-existing and underlying systems, code, frameworks, and tools used in connection with such development, and in any general improvements, know-how, or reusable components developed in the course of the work.
15. Miscellaneous
15.1 Entire Agreement. These Terms, together with the Privacy Policy and any SOW, constitute the entire agreement between you and Grazr regarding the Services and supersede all prior agreements on the subject.
15.2 Changes to Terms. Grazr may update these Terms with notice; your continued use of the Services after the effective date constitutes acceptance.
15.3 Assignment. You may not assign these Terms without Grazr’s prior written consent. Grazr may assign these Terms in connection with a merger, acquisition, or sale of assets.
15.4 Force Majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
15.5 Severability; Waiver. If any provision is found unenforceable, the remainder will remain in effect, and no waiver is effective unless in writing.
15.6 Notices. Notices to Grazr may be sent to Sales@grazr.net.
